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  • All Advance reservations require the first night payment (Christmas season 1/2 of total payment required by check or money order)  Reservations by Credit card may be taken when the first night payment is guaranteed  by verbal agreement, fax, letter or by email.
  • Except during Christmas season, full refunds, less a $25.00 service charge & credit card fees, will be refunded with cancellations, at least 14 days in advance. Cancellations covering periods of less than 14 days forfeit the first night payment.
  • During the Christmas season, full refunds less a $50.00 service charge & credit card fees will be refunded with cancellations, at least 30 days in advance. Cancellations of at least 14 days but less than 30 days forfeit the initial 1/2 payment. Cancellations of less than 14 days forfeit the entire payment.  Upon request, a fax or mail confirmation will be sent upon receipt of any guaranteed payment.
  • Full payment is required at time of check in.  Payment may be by Visa, MasterCard, American Express, Discover Card or Cash. You are responsible for the full length of your reservation.
  • During the Christmas holiday season, 50% payment is required at time of reservation and the balance is due by December 1st.
  • Any discounts are applicable only when stayed for the full length of reservation.  Refunds do not apply on partial cabin usage.
  • Small dogs will be considered for a $10.00 ($5.00 if crated) per night ($15.00 for 2, $10.00 if crated)  fee provided that a prior arrangement has been made with the office.  Unapproved pets are subject to a $50.00 nightly charge.
  • Wireless Hi speed Internet Access available in most cabins. Free Hi-Speed Internet access computer available in Office for short 10 minute sessions.
  • During busy periods, minimum nights stays may apply.
  • Normally, children under 8 are free. However, there cannot be more non paying person than paying. For example, for a group of 5 which include 3 small children, at least 3 must pay.
  • Check out time is 11:00 AM.  Check in time is 2:00 PM.  If you plan on arriving after 7:00 PM, please call the office so late arrival arrangements may be made.

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The Ponderosa Cabins L. L. C.
P.O. Box 7700 
Ruidoso, New Mexico 88355
(800) 257-5865 (Reservations Only)
If there is no response,
call (575) 937-4562 or (575) 808-0540 cell phones
ponderosacabins@aol.com 

Copyright Ponderosa Cabins 2003-2011
operated by The Duvic Corporation